Showing posts with label letter. Show all posts
Showing posts with label letter. Show all posts

May 5, 2014

My family on Earth is so good to me.

[From a letter to a friend nearly a year ago--reflections on relocation.]

I don't know where to begin.

For the past couple weeks, in particular, I keep looking around thinking, "What the fuck has happened to my life?"  The first two days back in WV I cried constantly.  My mother settled into a chair with a tall glass of wine (with ice) and a bunch of cats on her lap to watch some nameless legal show and ignored me.  It was like being 14 all over again.

I feel homesick, although for what or where I really can't say.  Most likely I just feel homesick for one of my grandparents' front porches in the early 80s, when I had seen or experienced very little of the world and when all I needed was an extra five minutes to play outside before dinner or to finally distract my grandpa from his baseball game so he would talk to me instead ("Papaw, have you ever had a mustache?  How old were you?  How long did you have it?  Would you ever have one again?").  Obviously, I can't go back there.

And that leaves me here.

My friend came to see me.  Judith.  She lived in an identical apartment above me when I lived at 3333 W. Grace Street in Richmond, VA.  23221.  I met her shortly after I moved in.  One weekend morning I was unpacking and cleaning and whatnot, and waiting for my landlord to come and unclog my kitchen sink so I could move on with my day.  Suddenly my upstairs neighbor drained the dishwater in HER sink and my kitchen began flooding.  I threw on my flowery bathrobe and ran upstairs to plead with her to please, PLEASE plug her sink!  Just for now.  Her large dog (a boxer mix named Jojo to whom I would later sing, "Jojo left his home in Tuscon, Arizona for some California grass...") came charging and barking to the door.  After some delay, she cautiously peered out through her cracked front door.  She seemed nice but a bit reserved and more than a little startled by my dramatic, breathless appearance at her front door on a Saturday morning.

When she wanted to visit me upon my unceremonious return to the area, I warned her that I was staying at my father's and he lived a little off the beaten bath.  She said adamantly, "I will find you."  And she did, thank god.  Spending a couple days with her and watching her play with my daughter made me feel normal--like my old self for awhile.

This morning at 6am I stood at my father's kitchen sink eating a half sandwich with last night's slow roasted pork and surveying the landscape, and it felt good.

I can't say much for the events that have taken place in between Judith's visit and that sandwich.

I had a job interview on Friday.  At [a local mental health facility] in Clarksburg, WV.  It is located just feet away from the old hospital in which I was born, and it was a completely baffling experience.  The two women who interviewed me were as sweet as could be and incredibly informal.  Mary Sue and Peggy.  They stared at my resume and then up at me and said, "What brings you here from San Francisco?"

Oh, ladies.  If only I could succinctly answer that question.

The were puzzled as to why I had a PhD in psychology but no license to practice therapy.  At one point, one of them asked the other, "Did you see on her resume that...." The other one cut her off:  "I read it," she said.  "I read every bit of it."

They seemed to want to try to fit me in SOMEwhere in the organization and promised to talk to their HR to see what they could offer me.  "Honey, you might not even want the job after you see the salary," Mary Sue warned.  Possibly as much as $40,000/year less than I made at my last position.

Oh, Mary Sue, I want it.

I heard them talking about me before I was even down the hall.  "She's so nice!" was the main thing I heard.

I am nice.

My mother was dogging San Francisco as a place to raise a child.  "I hear frogs outside every night!" she bragged, as if that fact alone were enough to sufficiently make her point.

"Yes, but I could count every person of color in my high school on one hand and I can still remember all their names!" I countered.  "Because there were so few of them."

"We have the Mexicans and the Orientals here now," she offered.

Yes, it's true.  And if they're not picking our produce, they've opened a restaurant.  My friend Shannon tells me there is a popular Chinese restaurant here that keeps a large bowl of Doritos on the food buffet.  And they're very popular.  And everyone still finds it hilarious to joke that the chicken is actually cat.

To be continued.  Sorry.  I didn't even bother to edit this for typos as I usually try to do.  Stream-of-consciousness.  My household is starting to wake up.  Send.

May 11, 2013

Letter to CEO of Mattress Discounters (the west coast version of the company)

To:  Mr. Dale Carlsen, CEO of Mattress Discounters 
Re:  Replacement box springs/foundation

Dear Mr. Carlsen:

In August 2012, I purchased a mattress, box springs, and bed frame from the Mattress Discounters located in Pleasant Hill, CA (Invoice #5XXXXXXXX). Actually, a kindhearted relative purchased it for me. (I am unable to find work in the San Francisco Bay Area at the moment and I have a young daughter, so as you can imagine money is pretty tight.) I desperately needed a new one as my old one was begging to be put out of its misery and long ago had given up any attempts to contain the metal coils within it. This was very painful. The protruding sharp metal coils, I mean.

When choosing the merchant from whom to purchase my new mattress, I chose Mattress Discounters without a second thought. I had purchased my very first mattress and box springs from a Mattress Discounters in Richmond, VA in 1999. I was 22 years old (and broke then, too! Ugh.) and was deliriously happy to be moving into my first apartment and starting graduate school. I stumbled upon a Mattress Discounters on W. Broad St. The sales associate was incredibly friendly and helpful and assisted me in locating a mattress and box springs set that fit my meager teaching assistant budget. I'm pretty sure it was the least expensive mattress in the whole store but I didn't care. I had my own place and I wouldn't be sleeping on my hardwood floors in the humid summer heat another night.

Since my experience with the east coast Mattress Discounters was so positive and my budget mattress lasted long beyond its projected lifespan before giving up the ghost, I decided to purchase from the west coast Mattress Discounters.  My initial second experience was also positive: the sales associate was efficient and helpful, my order arrived promptly, and the first few weeks on the new bed were absolutely blissful. During what was, I believe, our second month of new bed ownership, the trouble began. As my partner and I were settling in for the night, I turned over to go to sleep and we heard the cracking of wood from below the bed.  (I'm going to be honest, Mr. Carlsen: it didn't do much for my self-esteem.)  After a few more weeks there was a second sound of wood splitting from beneath the bed. Gradually, the problem progressed to the point at which we find ourselves today. 

I believe we were fairly “normal” users of the bed. If anything, we have been very LIGHT users of the bed. I am the mother of a toddler and a chronic insomniac; I am not in the bed nearly as much as I would like to be. My partner works hard and has a long commute; he is also not in the bed as nearly much as he would like to be. No one is jumping on the bed. There is no rough-housing on the bed unless you count my one year-old daughter diving into the pillows and blankets in order to evade having her jammies put on at night. As for other strenuous activities that often go on in folks' beds, well, Mr. Carlsen, as I mentioned we are the parents of a small child. We are tired. We are stressed about our finances. Let's just say this bed has had an easy life thus far.

The cracking and breaking of the wooden slats in the box spring/foundation portion of the bed has gotten out of control at this point. Each half of the bed sags dramatically so that sleeping in it is akin to curling up inside a taco. It's actually not as fun as it sounds. We have to roll uphill to get to the center of the mattress as well as to the outer edge. As a result I have started having some pretty severe back problems and I am now shuffling and limping and groaning around the house. It's very painful, Mr. Carlsen. I cannot afford to see a chiropractor. My partner and I switch off as to who “gets” to sleep on the couch in the living room.

I contacted your customer service center, and Rose Bauer in Sacramento, CA called me back in a timely manner. At her request, I photographed the mattress and box springs on top and underneath. I also took a picture of the splinters of wood of varying sizes and metal staples that now regularly litter my bedroom floor. (Please recall the oft-mentioned small child in my home. I don't know if you have children yourself, Mr. Carlsen, but babies and toddlers try to eat everything.) Ms. Bauer called me on Friday, May 11 to let me know that she'd spoken with her supervisor because she had some questions, and it was decided that there was so much breakage that it was due to damage on our part and not due to being defective and therefore would not be replaced under warranty. I emphasized to her that we had NOT damaged our box springs. (Honestly, why would we do this?) The men delivered the frame, mattress, and box springs and set them up for us and we haven't even so much as flipped the mattress in the interim. (I know I'm supposed to do it every six months. At least that's what Martha Stewart recommends.) Ms. Bauer repeated the conclusion that the box springs were considered damaged and not defective, and she was happy to offer me a 40% discount on the purchase of a new one.

Is Ms. Bauer accusing me of being untruthful? It feels like she is and I really have an issue with that. Also: spend more money at a Mattress Discounters after this? I don't think so.

I really hope you can help make this right, Mr. Carlsen. I do not believe I am asking for anything unreasonable. I love the mattress. I just need something to put it on that isn't going to collapse if I happen to have eaten dessert that evening. One only purchases so many mattresses in their lifetime; I have now gotten both of mine from Mattress Discounters and, in my opinion, that makes me a pretty good customer. I would appreciate being treated as such.

Sincerely,

Amie X. Xxxxxxxx